The second-hand marketplace Shoppers Voice Anger Regarding Size Updates
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
The popular resale platform has revised its size classifications for women's and children's garments but did not contact all users about the change.
Social Media Response
Countless users and merchants are posting online saying Vinted listings now show a modified sizing category versus the original listing because of the remapping.
Vinted explained the revised method more closely matches similar services.
They have suggested members to check their listings and update the measurements by hand if necessary, resulting in member annoyance.
Measurement Approach Changes
Before the change, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was formerly size 12 but currently displays as UK 16-18.
Member Stories
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, located in Scotland, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Necessary Adjustments
Charlotte Lunn, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she explained.
Platform Context
The service features exceeding 100 million members, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: earlier, Vinted reversed a change to its shipping options due to shopper criticism.
